Nairobi News


Kenyans make fun of M-Pesa hitch, cheekily link it to Huduma Namba

Safaricom’s mobile money transfer service M-Pesa experienced an outage on Thursday evening due to hitches affecting its database, the telecommunications firm has said.

In a response to customers via its Twitter page, the the largest telcos said the problem is being fixed to restore normal services.

“We regret to notify our customers and partners that M-Pesa services are currently unavailable. We are working to restore services and deeply regret any inconvenience caused.โ€

Kenyan users were getting a message saying that the outage started at 6pm.

โ€œMPESA is P1 (Critical) MPESA, MPESA service outage as from 2019-05-16 18:06. Services Impacted: All Mpesa services Country-wide, INC000006894423. FSS team faulting.โ€

However, Kenyans were up to their usual cheeky ways and took advantage of the outage to poke fun at the situation linking it to the ongoing Huduma Namba registration.

Here are a few of them.




Normal Mpesa operations resumed at about 8:00pm on Thursday, as communicated by Safaricom on their Twitter handle: