Kenyans on Tuesday went on a mission to cash in after Safaricom had a systems failure on the administration of Bonga Points.
Bonga Points is a loyalty scheme for all Safaricom PrePay and PostPay subscribers. It awards points to registered users for every activity on the network which can be redeemed for rewards.
Safaricom’s system mysteriously tripled subscribers’ Bonga Points on Tuesday.
Swift subscribers redeemed the enhanced points before the telco noticed the glitch.
A tweep who alerted Safaricom of the hitch hours after Kenyans had started spreading word on the “offer” was vilified, with many refering to him as a snitch.
By Wednesday morning, Safaricom had rectified the system failure.
Leo Safaricom wameongezea almost everyone free 300+ bonga points. Wasee changamkia redeem before wagundue 😂😂
— Ayere Stephen 🇰🇪 (@iRealAyere) April 24, 2018
— Ndemo Teddy (@Ndemoteddy) April 24, 2018
— Cate Mimi (@catemimi1772) April 24, 2018
We now cannot redeem Bonga Points coz some guy snitched, infrontinfrontnes.. These guys with Bible names always trying live by the Book.. pic.twitter.com/5mQh48Kqzg
— Dextrous. (@mainneli_) April 24, 2018
Last time i check my bonga points zilikuwa 7900,..naona saf wamebehave, about 4k given pic.twitter.com/H3SgUqCCLH
— Arsene Wenger (@Geophm) April 24, 2018
— Oscar Matana Imoli (@imolioscar) April 24, 2018