Did you know motorists should get free towing on Thika Superhighway?
Unknown to most motorists using the Thika super highway is that the Kenya National Highways Authority (KeNHA) offers free towing, evacuation and ambulance services for vehicles using the road.
Under the performance-based maintenance along the Thika Superhighway, KeNHA mandates its contractor to offer free towing services to any vehicle stalled along the carriageway to the nearest parking bay to avert traffic pile-up, according to KeNHA Corporate Affairs manager Charles Njogu.
“Apart from free towing, the contractor also is mandated to provide free ambulance services during accidents and evacuation in case of floods,” Mr Njogu told Nairobi News.
A little-known construction company was awarded the Sh1.1 billion contract in 2014 to maintain the Thika Superhighway.
The Sh31 billion road under the control of the Kenya National Highways Authority is managed by Ms Sinhydro Joint Venture.
The superhighway was constructed by three Chinese companies — China Wu Yi, Sinohydro and Sheng Li.
Sinhydro Joint Venture keeps the road under a 24-hour surveillance for the next two years and to repair damaged parts.
The mandate of the company extends to other feeder roads of the highway leading to the Nairobi central business district.
What most motorists also need to know is that the 24-hour patrol vehicle that is manned by contractor staff and traffic police offers free evacuation service and any form of harassment by these staff should be reported to KeNHA toll-free line (020 2989000) during office hours, or through email integrity@kenha.co.ke.