For several hours on Sunday, Safaricom subscribers were unable to access internet connectivity, something that left many of them wondering what was happening to ‘their phones’.
It emerged that the mobile phone service provider was apparently experiencing a massive outage.
Safaricom later released a statement linking the outage to fiber link cuts that “affected critical transmission equipment.”
This came as scant consolation for many subscribers who had tried every trick in the book to ‘jump start’ their phones and regain internet connectivity.
While some kept restarting their phones, other resorted to buying internet bundles in bulk, yet they could still not browse the internet.
Here are some of the crazy things that some subscribers did during Safaricom network outage:
1. Restart 100 times
A moment of silence to all those who after restarting their phones severally during #SafaricomShutDown went ahead to remove their batteries and Sim cards to check if they had an issue
Safaricom is so heartless! pic.twitter.com/qi0shiX6RR
— 021’s Greatest (@Muranga_Patriot) July 22, 2018
— Jumia Alice (@Alicejumia) July 22, 2018
2. Buy 100GB data.
Retweet if you bought bundles 6 times because of Safaricom internet blackout
— Deejay Afrikana (@djafrikana) July 22, 2018
3. Chokora settings
Me, reading tweets from Safaricom influencers while their employer was facing downtime ???? pic.twitter.com/4bkZCn5kUt
— Asterix (@SuaveNilote) July 22, 2018
4. Toa battery