It’s a shame for airline to mistreat its client
How can an airline be able to face its clients, business partners and even its own employees after treating a disabled man the way they did Bishop Kosgei.
Why did they agree to have him aboard when they knew their policy was against helping him out?
They behave like matatu crews who talk sweetly to you as you board their vehicle but they could literally throw you out when it comes to alighting. Shame on the culprit in Bishop Kosgei’s case.
Martha Nungu, Tena