Safaricom network breakdown affects millions
Safaricom Limited on Monday morning suffered a countrywide outage that left millions of its subscribers unable to transact and make calls.
The telecommunication company said the outage was as a result of a technical fault that its teams were working hard to resolve.
Subscribers started noticing at around 9:30 am when the company responded to the first twitter enquiry.
@DraeFrank Our apologies. We have a technical issue at the moment but we are working towards resolving. ^KT
— Safaricom (@Safaricom_Care) April 24, 2017
Almost an hour later at the time of publishing, the provider who has over 26 million customers was yet to restore services.
@shyyro Apologies, we are having a challenge affecting our network, our team is working to resolve. Inconvenience regretted.^WO
— Safaricom (@Safaricom_Care) April 24, 2017
